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 Fill out and submit the Service Request Form below 

PRIME Repair Request

Repair Request Form

Request Received. Someone will reach out to you shortly. Thank You!

“Where do I send my machine?”

For Returns in the USA: Bishop Tattoo Supply, 22622 Lambert St, Suite 304, Lake Forest, CA, 92630

“When will I get my machine back?”

The current turnaround time is 2 to 3 weeks for repair under warranty and the same plus processing/payment time for repair out of warranty. Keep an eye on your email for our communications as missing this may cause further delays.

“How do I pay for my repair after I’ve heard back?”

Don’t pay until you hear from us! We’ll let you know the total payment and how to send it.

“Does PRIME cover shipping?”

We split the difference. You cover shipping to us (Please use tracked shipping service) and we cover shipping on the way back.

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